XAOSUN guarantees that the products purchased through the official Amazon store in the region of purchase will be without defect in workmanship and material. Warranty is valid only for products operated in the country where the product was purchased. To claim this one (1) year from the purchase date and cannot be extended.
Exclusions not covered by this warranty include:
1. Any defect, malfunction, or failure as a result of misuse, abuse, improper installation, or use with faulty or improper equipment.
2. A product that is adapted or modified to operate in any country other than the country for which it was designed, manufactured, approved, or authorized is not covered under this warranty.
3. Damage caused by accident, improper use of electrical power supply, power surges or other external power supply faults, loss of power, failure to provide manufacturer’s recommended maintenance, product
transportation, neglect, vandalism, environmental conditions, loss of use during any repair process, or disasters outside the control of XAOSUN.
4. Damages to the product due to normal use.
5. No compensation will be given for the loss of the use of the product, inconvenience, loss or any other damages, direct or consequential, arising out of the use of, or inability to use this product.
6. This warranty does not extend to the purchase of opened, used, repaired, repackaged, and/or resealed products; including but not limited to sale of such products on internet auction sites and/or sales of such products by surplus or bulk resellers.
7. Any products or parts which are repaired, replaced, altered, or modified without the prior express, written consent of XAOSUN.
Returns submitted within 30 days of purchase with reasons without fault in the workmanship or material of the product can be subject to a partial refund.
In no event shall this warranty require more than the repair or replacement of any part or parts that are found to be defective within the effective period of the warranty. If the necessary replacement parts or products are not available, XAOSUN reserves the right to make product substitutions of equal or greater value in lieu of the original model.