XAOSUN sincerely suggests every respected customer to read the following regulations carefully before purchase.
1.Product returns must be via one of XAOSUN's approved shipping methods and return address; our support team can provide you with further details.
2.Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
3.For refunds, the processing time for us to proceed with the refund will be between 3-6 business days upon receiving your returned item. PayPal refunds may take up to 48 hours to process and appear in your account.
We ask for certain information such as your email address, name, home or work address or telephone number. There is also information about your computer hardware and software that is automatically collected by XAOSUN.
This information can include your IP address, browser type, domain names, access times and referring Website addresses. We may also retain any messages you send through the website and may collect information you provide in the website.
This information is used by XAOSUN to operate, maintain, and to operate the features and the functionality of the website.
XAOSUN’s website uses standard technology and server logs to collect information about how our site is used through cookies and server logs and may include the date and time of visits, the pages, and the websites visited just before and just after our own, as well as your IP address.
XAOSUN may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the website. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
When you visit the website, we may send one or more cookies (a small text file containing a string of alphanumeric characters) to your computer that uniquely identifies your browser and lets XAOSUN help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the website, the pages you view, the links you click and other actions you take on the website, and allow us or our business partners to track your usage of the website over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the website may not function properly if the ability to accept cookies is disabled.
Log file information is automatically reported by your browser or mobile device each time you access the website. When you use our website, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the website, domain names, landing pages, pages viewed, and other such information.
XAOSUN will not rent or sell your information to third parties (including any parent, subsidiaries, and affiliates) without your consent.
XAOSUN secures your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. None of the information provided through any of the third parties is store by XAOSUN.
XAOSUN cares about the security of your information and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the website. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from XAOSUN, at all times. However, XAOSUN cannot ensure or warrant the security of any information you transmit to XAOSUN or guarantee that information on the website may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services. XAOSUN is not responsible for the functionality or security measures of any third party.
In the event that any information under our control is compromised as a result of a breach of security, XAOSUN will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
You can submit your email address to join our newsletter through our website. Any emails we send has an unsubscribe link where you will be unsubscribed immediately.
We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of website-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the website, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at +1-855-293-8988.
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents XAOSUN or its business partners from tracking your browser’s activities in relation to the website, and for use in targeted advertising activities by third parties. However, doing so may disable many of the features available through the website. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at +1-855-293-8988.
Following termination of your User account, XAOSUN may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes. For the avoidance of doubt, any information that you choose to make public on the website may not be removable.